Privacy Policy
Last updated: May 5, 2026
We only collect the data we need to run Koplanit and to make our marketing better. You can request deletion at any time by emailing helpdesk@koplanit.com.
Data we collect
- Account details you provide (name, email, password hash)
- Event content you create (tasks, vendors, guests, files)
- Waitlist details if you join the early-access list at /waitlist: first name, email, event type, timeframe, optional guest count.
- Marketing-attribution parameters present on your URL when you land — UTM tags (
utm_source,utm_medium,utm_campaign,utm_content,utm_term) and ad-platform click identifiers (gclid,fbclid,ttclid). These help us measure which ads are working without identifying you personally. - Usage analytics — pageviews, button clicks, funnel progress — collected only to improve the product.
Cookies + tracking
We use a small set of third-party services to run analytics and measure paid-media campaigns. These only fire after you accept the cookie banner; if you choose Essential only, none of them load.
- PostHog — product analytics (funnel events, session replay). Used to understand how people move through the waitlist.
- Meta (Facebook) Pixel + Conversions API — measures the impact of Facebook + Instagram ads. We send a SHA-256 hash of your email to Meta's servers (not the raw email) so the platform can match your conversion to its ads.
- Google Tag (GA4 + Google Ads) — analytics + Google Ads conversion attribution. Uses Google Consent Mode v2 with default-denied state.
- TikTok Pixel — measures TikTok ads performance.
- Sentry — error tracking (always on; essential for keeping the product working).
How long we keep things
- Account data — until you delete your account.
- Waitlist leads — until you ask us to remove them or they convert into an account.
- Analytics events — 12 months in PostHog, governed by each ad platform's own policy on Meta / Google / TikTok side.
Your rights
- Access or delete your data — email helpdesk@koplanit.com.
- Opt out of tracking — clear the consent banner choice in your browser's site data, reload, and select “Essential only.”
- EU/UK residents — you have rights under GDPR; email us and we'll respond within 30 days.
- California residents — you have rights under CCPA/CPRA, including the right to opt out of “sale” of personal information. Email us with the subject line “CCPA request.”
Contact
Email helpdesk@koplanit.com with any privacy question. We answer every one personally.